Idea: For a business who places you on hold to connect you to another person who's also waiting on hold, so you can complain about the company together, become friends, and/or figure out each other's tech support problems. Also: you could try to anger the other person on hold to get them to hang up and you move up in the hold queue; lonely old people could volunteer to chat with people who're on hold, which might eventually cause your grandma to learn tech support and become more tech-savvy than you, in which case SHE will have to help YOU when your computer breaks down
Carl Sobel (Facebook: Comedy Night at River City Saloon Twitter: @carl_sobel)
Parker Hammon (Twitter: @parker_hammon)
Tom Walma (Twitter: @thomaswalma)